1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email, phone number, and company details provided through contact forms, emails, or quote requests.
• Technical Data: IP address, browser type, and usage data collected through cookies and analytics tools.
• Business Inquiries: Product requests, support questions, and correspondence with our sales and service teams.
• Downloads: Records of brochure or specification sheet downloads for Matrix products.

2. How We Use Your Information

Matrix uses collected information to:

• Provide details about our banknote counters, sorters, and other products.
• Respond to sales and support inquiries.
• Improve website content, user experience, and service offerings.
• Send important updates or promotional material (if you opt in).
• Maintain website security and technical functionality.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared with:

• Trusted service providers supporting our website and communication systems.
• Authorized distributors handling Matrix products in your region.
• Legal authorities if required by law or to protect our rights and security.

4. Data Security

We use technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be completely secure.

5. Cookies and Tracking

Our website uses cookies and analytics tools to analyze usage and improve performance. You may disable cookies through your browser, though some website features may not function correctly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Contact us regarding any concerns about your data use.

7. Changes to This Policy

Matrix reserves the right to update this Privacy Policy when necessary. Updates will be published on this page with the revised effective date.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at one of our offices: